# Product Requirements Document (PRD)_ Multi-Surface Platform and Oracle Expansion **Date:** 2026-04-16 **Status:** Active planning artifact **Owner:** Sayan **Reviewers:** Sagnik, product and integration reviewers **Scope:** User-facing and operator-facing outcomes for tablets, phone edge apps, Oracle template system, inventory loading, and admin control plane **Purpose:** Define what product value this work must deliver. ## 1. Product Goal Expand Project Velocity from a partially asymmetric surface set into a coherent suite where: - tablets can run real field workflows - phones can monitor and control the edge of the system - Oracle can serve structured templates across all surfaces - inventory can be loaded and maintained systematically - admins can operate the whole suite safely ## 2. Target Users - realtor and brand representatives - internal operator teams - property sales directors - platform admins - content and data operators ## 3. Core Product Outcomes ### 3.1 iPad App - finish the residual pages - update components to match current product direction ### 3.2 iPhone Edge App - narrow mobile control surface - lead and communication awareness - alerts, status, notes, and fast actions - communication-memory reminders and follow-up surfaces - dedicated business communications surface for WhatsApp messaging and calling where supported - cellular-call context and recording-import flow - consent-based recording import and transcription workflows where supported - provider-routed business communication ingestion where direct device capture is unavailable - personal calendar surface for the assigned user ### 3.3 Android Tablet App - same structural product as iPad - Android-native presentation and layout discipline ### 3.4 Android Phone Edge App - Android counterpart of iPhone edge app - same product scope, platform-specific implementation - optional deeper capture hooks only where default-handler, enterprise, or approved provider conditions make them defensible ### 3.5 Oracle Template Product - chaptered template book - subchapter categorization - seed JSON template database - later synthetic expansion through Kimi ### 3.6 Inventory Pipeline - operator-friendly add/edit flow - backend ingestion path - future client self-service readiness ### 3.7 Admin Control Plane - login - status visibility - installation and debugging surface - system operation tooling ### 3.8 Calendar and Insight Loop - exclusive user calendar - reminders derived from conversations - transcript insight extraction - CRM and QD-score update recommendations ## 4. Product Boundaries In scope: - native and near-native product surfaces - backend-facing contracts - schema and template expansion - admin operations surface - communication memory built from supported capture, supported provider APIs, and operator-assisted imports - user calendar derived from communication outcomes - transcript and speaker-segregation pipeline Out of scope for this run: - unsupported device-level interception features - uncontrolled consumer messaging hacks - replacing the current backend architecture ## 5. Success Criteria - iPad residual work is clearly closed or ticketed with acceptance - Android tablet plan maps directly to iPad structure - phone edge apps have bounded, platform-realistic MVP scope - communication-memory strategy is explicit per channel, not hand-waved - user calendar and insight loop are explicitly modeled - Oracle template book and DB model are explicit - inventory ingestion path is defined and buildable - admin control plane scope is concrete ## 6. Bottom Line The value of this work is not more screens. The value is a coherent, device-aware, Oracle-backed operating suite that can be extended without multiplying technical debt.