feat(crm): canonical crm and imported routes implementation
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282
backend/services/imports/ingest_service.py
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282
backend/services/imports/ingest_service.py
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"""
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backend/services/imports/ingest_service.py
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CRM Import Ingestion Service
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Implements the RawImportBatch → ImportMappingManifest → NormalizedEntityProposal pipeline
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as specified in Doc 08 (Adapter Spec) and Doc 07 (Contracts and Schema Blueprint).
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Flow:
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1. receive CSV upload, store raw batch record
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2. parse headers and infer column mapping
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3. validate row structure, detect unresolved columns
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4. create NormalizedEntityProposal records for review
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5. queue for human approval before canonical commit
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"""
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from __future__ import annotations
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import csv
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import io
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import json
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import logging
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import uuid
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from datetime import datetime, timezone
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from typing import Any
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logger = logging.getLogger("velocity.imports.ingest")
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# ── Column mapping heuristics ─────────────────────────────────────────────────
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# Maps common source column names → canonical crm_people / crm_leads fields.
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CANONICAL_COLUMN_MAP: dict[str, str] = {
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# Identity
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"name": "full_name",
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"full name": "full_name",
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"client name": "full_name",
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"contact name": "full_name",
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"first name": "full_name",
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"customer name": "full_name",
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# Email
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"email": "primary_email",
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"email address": "primary_email",
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"e-mail": "primary_email",
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# Phone
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"phone": "primary_phone",
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"mobile": "primary_phone",
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"contact number": "primary_phone",
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"mobile number": "primary_phone",
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"phone number": "primary_phone",
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# Budget
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"budget": "budget_band",
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"budget range": "budget_band",
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"investment budget": "budget_band",
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# Project interest
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"project": "project_name",
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"project name": "project_name",
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"interested in": "project_name",
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"property interest": "project_name",
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# Source
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"source": "source_system",
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"lead source": "source_system",
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"channel": "source_system",
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# Status / Stage
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"status": "status",
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"lead status": "status",
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"stage": "status",
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"funnel stage": "status",
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# Notes
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"notes": "notes",
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"remarks": "notes",
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"comment": "notes",
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"comments": "notes",
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# Buyer type
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"type": "buyer_type",
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"client type": "buyer_type",
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"category": "buyer_type",
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}
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REQUIRED_CANONICAL_FIELDS = {"full_name"}
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HIGH_RISK_FIELDS = {"primary_email", "primary_phone"}
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def _normalize_header(h: str) -> str:
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return h.strip().lower().replace("_", " ")
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def infer_column_mapping(headers: list[str]) -> dict[str, Any]:
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"""
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Produce an ImportMappingManifest-compatible mapping dict.
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Returns: {
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mapped: {source_col → canonical_field},
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unmapped: [source_col, ...],
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confidence: 0.0-1.0
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}
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"""
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mapped: dict[str, str] = {}
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unmapped: list[str] = []
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for h in headers:
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normalized = _normalize_header(h)
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canonical = CANONICAL_COLUMN_MAP.get(normalized)
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if canonical:
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mapped[h] = canonical
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else:
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unmapped.append(h)
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mapped_count = len(mapped)
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total = len(headers)
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confidence = mapped_count / total if total > 0 else 0.0
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return {
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"mapped": mapped,
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"unmapped": unmapped,
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"mapped_count": mapped_count,
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"unmapped_count": len(unmapped),
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"confidence": round(confidence, 3),
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}
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def parse_csv_content(content: str) -> dict[str, Any]:
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"""
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Parse CSV content, detect headers, and extract rows.
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Returns: {headers, rows, row_count, parse_errors}
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"""
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reader = csv.DictReader(io.StringIO(content))
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headers = reader.fieldnames or []
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rows: list[dict[str, Any]] = []
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parse_errors: list[str] = []
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for i, row in enumerate(reader):
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try:
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rows.append(dict(row))
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except Exception as e:
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parse_errors.append(f"Row {i + 2}: {str(e)}")
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return {
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"headers": list(headers),
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"rows": rows,
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"row_count": len(rows),
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"parse_errors": parse_errors,
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}
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def build_normalized_proposals(
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rows: list[dict[str, Any]],
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mapping: dict[str, str],
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batch_id: str,
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source_system: str = "csv_upload",
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) -> list[dict[str, Any]]:
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"""
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Convert raw CSV rows to NormalizedEntityProposal payloads.
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One proposal per row — each must be approved before canonical commit.
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"""
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proposals: list[dict[str, Any]] = []
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now = datetime.now(timezone.utc).isoformat()
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for i, row in enumerate(rows):
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canonical: dict[str, Any] = {}
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unresolved: list[str] = []
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confidence = 1.0
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for src_col, canonical_field in mapping.items():
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val = row.get(src_col, "").strip()
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if val:
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canonical[canonical_field] = val
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else:
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unresolved.append(src_col)
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# Validate required fields
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review_required = False
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missing_required = [f for f in REQUIRED_CANONICAL_FIELDS if not canonical.get(f)]
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if missing_required:
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review_required = True
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confidence = max(0.0, confidence - 0.4)
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# Flag high-risk fields (email/phone) if empty
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missing_high_risk = [f for f in HIGH_RISK_FIELDS if not canonical.get(f)]
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if missing_high_risk:
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confidence = max(0.0, confidence - 0.1 * len(missing_high_risk))
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proposal: dict[str, Any] = {
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"proposal_id": str(uuid.uuid4()),
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"batch_id": batch_id,
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"row_number": i + 2,
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"entity_type": "crm_person_with_lead",
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"canonical_payload": canonical,
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"raw_row": row,
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"unresolved_fields": unresolved,
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"missing_required": missing_required,
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"confidence": round(confidence, 3),
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"review_required": review_required,
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"status": "proposed",
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"created_at": now,
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"source_system": source_system,
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}
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proposals.append(proposal)
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return proposals
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def create_import_batch_record(
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filename: str,
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row_count: int,
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mapping_manifest: dict[str, Any],
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source_system: str = "csv_upload",
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uploaded_by_id: str | None = None,
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) -> dict[str, Any]:
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"""
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Build the workflow_import_batches record payload.
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"""
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now = datetime.now(timezone.utc).isoformat()
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return {
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"batch_id": str(uuid.uuid4()),
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"source_system": source_system,
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"uploaded_filename": filename,
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"mime_type": "text/csv",
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"row_count": row_count,
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"mapped_count": mapping_manifest.get("mapped_count", 0),
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"unresolved_count": mapping_manifest.get("unmapped_count", 0),
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"uploaded_by": uploaded_by_id,
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"lifecycle": "parsed",
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"mapping_manifest": mapping_manifest,
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"created_at": now,
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"updated_at": now,
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}
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async def persist_import_batch(conn: Any, batch: dict[str, Any]) -> str:
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"""
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Insert a workflow_import_batches row and return batch_id.
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"""
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await conn.execute(
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"""
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INSERT INTO workflow_import_batches (
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batch_id, source_system, uploaded_filename, mime_type, row_count,
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mapped_count, unresolved_count, uploaded_by, lifecycle, mapping_manifest,
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created_at, updated_at
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) VALUES (
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$1::uuid, $2, $3, $4, $5, $6, $7,
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$8::uuid, $9::import_lifecycle, $10::jsonb, NOW(), NOW()
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)
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""",
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batch["batch_id"],
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batch["source_system"],
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batch.get("uploaded_filename", "unknown.csv"),
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batch.get("mime_type", "text/csv"),
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batch.get("row_count", 0),
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batch.get("mapped_count", 0),
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batch.get("unresolved_count", 0),
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batch.get("uploaded_by"),
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batch.get("lifecycle", "parsed"),
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json.dumps(batch.get("mapping_manifest", {})),
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)
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return batch["batch_id"]
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async def persist_proposals_as_workflow_actions(
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conn: Any, proposals: list[dict[str, Any]]
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) -> int:
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"""
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Insert proposals into workflow_actions table for human review.
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Returns inserted count.
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"""
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inserted = 0
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for p in proposals:
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await conn.execute(
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"""
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INSERT INTO workflow_actions (
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action_id, action_type, target_domain, proposal_payload,
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reasoning_summary, confidence, status, approval_required,
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created_by_agent, created_at, updated_at
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) VALUES (
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$1::uuid, 'import_proposal', 'crm', $2::jsonb,
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$3, $4, 'pending'::wf_status, $5, 'ingest_service', NOW(), NOW()
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)
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""",
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p["proposal_id"],
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json.dumps(p),
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f"Import row {p['row_number']}: {p['canonical_payload'].get('full_name', 'unknown')}",
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p["confidence"],
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p["review_required"],
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)
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inserted += 1
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return inserted
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