feat: Oracle CRM Page, Synthetic Client Data and Live Snapshot when hitting emotion hotpoint

.Agent Context/Sprint 1/Templates/12 - Deployment Operations and Release Readiness Template.md

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+# Deployment, Operations, and Release Readiness Spec
+
+**Date:** [YYYY-MM-DD]  
+**Status:** [Draft | In Review | Approved]  
+**Owner:** [Name]  
+**Reviewers:** [Names]  
+**Scope:** [Deployment boundary, release phase, or operating model]  
+**Purpose:** Define how the target system is deployed, operated, observed, released, and judged ready for demos or early sales use.
+
+## 1. Purpose
+
+State why this deployment and release plan exists.
+
+## 2. Deployment Topology
+
+Describe:
+
+- public entrypoint
+- internal service layout
+- persistence authority
+- governance boundary
+
+## 3. Environment Contract
+
+List required environment values by service.
+
+## 4. Release Environments
+
+Describe local, staging, and production expectations.
+
+## 5. Observability Requirements
+
+Define:
+
+- logs
+- metrics
+- traces
+- dashboards
+
+## 6. Release Gates
+
+Define the gates for:
+
+- technical integrity
+- governance integrity
+- operational integrity
+- sales integrity
+
+## 7. Failure Runbooks
+
+List the failure modes and expected operator response.
+
+## 8. Rollout Strategy
+
+Describe the enablement sequence.
+
+## 9. Sales Readiness Criteria
+
+Define the minimum conditions for demo-safe or sellable operation.
+
+## 10. Ownership Model
+
+Assign root, service, policy, and product ownership.
+
+## 11. Ticket Breakdown
+
+List the minimum implementation and operations tickets.
+
+## 12. Bottom Line
+
+Summarize the release truth.